Pink Mermaid Satin Bridesmaid Dress Off the Shoulder Wedding Guest Dress

 How do I track my order?

Method 1: Please visit the lower right corner of our website and click on the live chat icon. Then, select 'Track My Order', enter your order number and registered email address to locate your order details.

Method 2: Visit https://dreamyannie.co.uk/account, click 'Sign In,' enter your email and password, and click 'Log In.' Navigate to 'My Account' to check the logistics status and track your order.

If there is a tracking number, it means your order has been shipped, and you can check the logistics information at any time. If there is no tracking number, it indicates the order has not yet been shipped. Please wait patiently or contact our customer service to inquire about the status of your order.

If you encounter any issues while tracking your order, please feel free to message us via live chat or email us at DreamyAnnieofficial@gmail.com.

 Total Delivery Time = Processing/Sewing Time + Shipping Time

Processing/sewing time varies by product based on craftsmanship. Please check the product details page for the processing/sewing time of each specific dress. We offer Expedited Sewing for an additional fee. These countries can be delivered: United States, United Kingdom, Canada, Australia, Germany, Ireland, Saudi Arabia, Ukraine, South Africa, Austria, Denmark, France, Germany, Italy, New Zealand, Norway, Poland, Portugal, Spain, Sweden, Switzerland. The shipping time depends on the method you choose. Here are the details:

1. In stock Dresses

Processing Time: 1-3 Business Days + Expedited Shipping Time: 3-7 Business Days.

Processing Time: 1-3 Business Days + Standard Shipping Time: 10-15 Business Days.

2. Simple Custom Dresses

Processing Time: 1 Business Days + Expedited Sewing Time: 7-10 Business Days + Expedited Shipping Time: 3-7 Business Days.

Processing Time: 1 Business Days + Standard Sewing Time: 10-15 Business Days + Standard Shipping Time: 10-15 Business Days.

3. Handcrafted Custom Dresses

Processing Time: 1 Business Days + Expedited Sewing Time: 10-15 Business Days + Expedited Shipping Time: 3-7 Business Days.

Processing Time: 1 Business Days + Standard Sewing Time: 15-25 Business Days + Standard Shipping Time: 10-15 Business Days.

Here are the charges for an additional fee:

• Expedited Sewing Time for £40
• Standard Shipping for £9.90
• Expedited Shipping for £29.90

Free Shipping

Enjoy free standard shipping on all orders over £99. 

Return & Refund:

• Items marked "IN STOCK" or "SHIPS IN 48HRS" sold on Dreamyannie can be returned for a refund within 14 days upon receiving your order if they meet all applicable return requirements listed below:
  Items must be unwashed, unworn, unaltered, and in original condition with their tags still attached. Returns will not be accepted for any items with obvious signs of wear, alterations, or missing tags.
• Please Note:
  Returns in an unacceptable condition (worn, altered, washed, damaged).
  We are not liable for these issues:
  Return item(s) are lost or damaged on the way back to us. Please keep the receipt with tracking information.
  Products are damaged by misuse, mishandling, or poor maintenance.
• Non-Returnable Items
  Custom-Made Dresses, Final Sale Items, Purchased Try-On Dresses, Modified Products
• We rigorously inspect all customized products before shipment to ensure customer satisfaction with their dresses. Should you encounter any issues upon receipt, please notify us within 14 days. Upon review, if the issue is found to be our responsibility, we will do our utmost to provide a satisfactory resolution.